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We assist our customers in creating added value
In a rapidly evolving economic and technological climate, we assist you in realizing
your technological goals by providing quality training, consultancy, project management
and support.
Support business goals
When companies decide to invest in technological products, they do it with the intention
to realize and support their business goals.
Technological products are meant to help companies to determine the right priorities,
to realize objectives, to measure what is important for the organisation, to take
action and to identify what is effectively adding value to their products or services.
What is really important for your organisation?
Customer satisfaction, working procedures, qualty of products and services, the
financial results related to your strategic goals ...
Automation should support you in what is really important for your company. It sounds
evident, but it isn't always like that.
Independent training and advice
Plataan is an independent training and consultancy organisation, specialized in
transferring knowledge and guiding ERP and CRM implementations.
Our goal is not to sell software and business applications, but to offer consultancy,
knowledge and support for these products and applications.
Being well-prepared is key to your success.
The implementation of business applications in a small or mid-sized company is not
always a big success. Costs exceeding the budgets, deadlines not being met, applications
being too complex... Those are frequently heard complaints. However, with a thorough
preparation and an accurate planning you can avoid these potential pitfalls.
Knowledge makes the difference.
Preliminary basic knowledge of the new technology or application helps you make
the right automation decision.
The knowledge level of your employees is of vital importance to make optimal and
efficient use of your future business application. Only well trained users will
be able to benefit optimally from the new features. Moreover, it has been proven
that only these same users will deal positively with the change.
Implementing ERP or CRM means change.
Small or mid-sized companies that decide to start implementing ERP or CRM software
must realize that this implementation on the long term will have an impact on daily
operations. This change should be well prepared, planned and followed-up.
Project management secures your succes.
Implementing business applications can not be done without a struggle. Good planning,
follow-up, risk management and efficient communication are essential.
Even with those ingredients, problems can still arise and unexpected things can
occur. Early identification of the problem combined with a proactive approach make
the difference between failure and succes.
Post-implementation assistance
Even after you have started using your new application, questions and problems will
pop up without any doubt. It is important that your employees can get good assistance
even then.
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Being well-prepared is key to success.
A good preparation and an accurate planning can help you avoid pitfalls.
 Learn more about our pre-implementation
services
Knowledge makes the difference.
Discover
our training portfolio
Project Management secures yours success.
Discover our project management services
Post-implementation support
Discover
our post-implementation services
Read
more about our support services
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